FAQ
ANSWERS
Who produces and ships the products?
Fourthwall and its production partners handle production, shipping, taxes, and fulfillment. Current estimates and charges appear at hosted checkout.
Are these official institutional products?
From Wuhan With Love is an independent label. References in artwork do not imply endorsement, authorization, or affiliation.
What does sold out mean?
A product or variant marked sold out is not currently available to purchase. Live inventory is confirmed by Fourthwall when purchasing is enabled.
How should I choose a size?
Use the product-specific size guide when one is provided. Compare the measurements with a garment you already own.
What if an item arrives damaged or incorrect?
Use the support contact in your Fourthwall order confirmation and include your order number. Keep the packaging and include clear photographs of the item and shipping label.
Can I return or exchange an item?
Eligibility depends on the product and issue. Review the policy shown for the item and at Fourthwall checkout before ordering.